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Commitment Policy

Developer Engagement​

  • PulseLab aims to have developers ready to start within 24–48 hours of confirmation.
  • Clients will be notified promptly if any exceptions occur that affect start dates.

Refund Policy​

  • Refunds are accepted within 14 days of a developer’s start date.
  • To request a refund, please contact us at hello@pulselab.co.uk.
  • Refunds will be issued using the original payment method.

Accepted Payment Methods​

We accept the following cards:

  • VISA
  • MasterCard
  • American Express

All payments are securely processed via Stripe. PulseLab does not store payment information on our servers.

Cancellation Policy​

  • Cancellations are accepted before the developer’s start date.
  • Please notify us as soon as possible at hello@pulselab.co.uk to initiate a cancellation.

Service Descriptions​

PulseLab provides a staffing and talent placement service connecting UK developers with startups and tech companies.

Contact Us​

For any questions regarding our engagement policy, refunds, or other matters:
Email: hello@pulselab.co.uk

Privacy & Security​

  • PulseLab complies with all applicable data privacy laws.
  • Our Privacy Policy → outlines how we collect, use, and protect data.
  • Our website uses HTTPS and PCI-compliant security measures.

Promotions and Discounts​

  • Conditions for promotions and discounts are clearly disclosed.
  • For inquiries, contact hello@pulselab.co.uk.

By using pulselab.co.uk, you agree to this Engagement & Fulfillment Policy.
PulseLab reserves the right to update this policy at any time.